Instrument Service

z-LAB instrument service

An annual preventive maintenance service check ensures optimal performance and data generation of your z-LAB instrument. It includes, in addition to a general performance testrun, a review of the flow module including replacement of contacts and fittings. A complete new setup of consumables (tubing, gaskets etc.) is included. All other parts judged defective by Layerlab will be repaired or replaced, and will be invoiced separately.

Layerlab offers Service agreements and One-time reviews

Service agreement

Annual preventive maintenance check

Free labour time
50% discount on replacement parts

Priority Service

Coverage for breakdown service: unlimited labor time included
Priority over non-agreement customers
50% discount on replacement parts

Data Analysis Support

Online one-to-one shared desktop data analysis support, 8h

One-time service review

Preventive service

Offered to instruments not covered by service contracts regardless of age
Labour time not included
Replacement parts not included